Resiliency Services works alongside the Outreach team to provide comprehensive wraparound services for currently engaged participants, their families, and the communities of Little Village, Pilsen, and Brighton Park. When a violent incident happens in the neighborhood the victim advocate communicates with the Outreach team and responds to the scene, hospital, or home to make a direct, personal connection. They then assist the victim or family with applying for emergency funds and crime compensation, connection to counseling, court accompaniment, and assistance with additional immediate needs. In the event of a tragedy, they assist with planning funerals, connecting to grief groups, and working with Outreach to support those directly impacted by the violence. Participants facing employment, educational, or housing barriers are referred for case management services. Resiliency Services believes that every participant has the potential to overcome these barriers. This is done by setting intentional goals, providing connections to resources, following up with service providers, engaging the participant’s family, and preparing participants for next steps. Case managers work with youth referred by the Outreach team and outside partners.